Our consultants are able to provide onsite and remote support to your existing software applications.
We can provide you level 1 support (service desk support) up to level 3 (technical support) to your company.
Our team can provide you with the necessary application administration support. We can create a substantial knowledge management centre for you by documenting all your procedures and where necessary adapting the best practices.
The services include, but are not necessarily limited to:
Incident and Problem Management;
Software Change and Release Management;
Continual Service Improvement;
Assistance with Disaster Recovery planning and testing;
Back-ups and restores;